Ears Responder

Features Ears Responder

EARS ® (Emergency Alert & Response System) is an interactive public safety management platformthat enables efficient management of security alerts initiated by customer app users.
The suite ofapplications can be used in a residential or industrial complexes as well as large estates comprising ofthousands of residents.Based on robust Open Source technologies at the server side and mobile apps at user end, EARS ® isa total solution for addressing security market needs, anywhere with minimum upfront investment anddeployment time.
Conceptually, it is a downscaled version of Safe City application; one that can beimplemented in a township, housing society or a campus environment.
EARS ® services are hosted onweb based model, which is used to extend system services to the users on their mobile phone who cansend out alerts to the service providers with single click in of emergencies.
The system includes mobileapps for customers and responders whereas the control room services are managed by serviceproviders through Computer Aided Dispatch (CAD) mechanism.EARS ® Responder is app meant for the responders which will connect a response team to emergencycontrol room staff as well as to the distress caller, when assigned to a task.EARS ® has the following features:1.
SOS (Emergency)In case of an emergency, the resident can use EARS for immediate reporting of the event and receivea measured response.
The application also allows the resident to stay updated regarding the status ofhis request, track the progress of the assigned responder on the map in real time, and securely chat onvoice or text with the responder and operator at the control room.2.
Administration BenefitsWith EARS ® , the administration can easily manage its response teams by knowing their location duringtheir duty hours, enabling them to minimize operational delays and expenses.
With EARS, responseteam members can communicate with the control room and also report emergencies if any.3.
Sense of SecurityEARS ® imparts complete sense of security and safety to the residents by enabling staff to handlerequests and monitor progress resulting in optimal & quick response.
The fact that all communicationsand messages are being logged with time-stamps keeps not only the administrative staff on their toesbut also helps assessing performance and post event investigations.